British
public relation firm fail its mandate in SA
Pubic relation determines
the life and the death of an organisation, it is therefore stands as a pillar
towards the profitability and failure of an organisation in terms of preserving
its clients’ reputation from the allegations that seeks to put down its client
under which public relation company serves. The inability and inconsistency of any
public relation towards its clients likely to amount to a negative impact mostly
in the political organisations status.
UK Bell Pottinger Company
failed to preserve the status quo of its client and devalued its prestige
towards the interest of the world business. Bell Pottinger has been working for
the Gupta family since March 2016, in a contract that worth £100, 000 a month,
and they eventually contracted officially to the Gupta Family owned Oakbay
Investments. The company’s mandate has been to repair and preserve the
reputation of the Family from all the allegations that are in connection with the
South African president, Jacob Zuma.
It is not amazing to see the
UK Bell Pottinger terminated their contract and failing to practise their professional
ethics as anticipated. In all companies and political organisations that Bell
Pottinger has been contracted, they have never ran their services as
appropriately and successfully as expected of them. In recently years Bell
Pottinger provided electoral campaign support in Zambia, Kenya, Nigeria and
Malawi.
In 2105, the company worked
for the former Nigerian President Goodluck Johathan which demonstrated a
massive lead for opposition leader Muhammadu Buhari. Their involvement resulted
to Johathan losing the elections, followed 2011 elections where MMD blamed
their involvement for his party’s loss. “Our campaign was the well-funded in
Zambia’s history, but we lost because of divisions in the party. He (Rupiah
Banda) brought in his sons and outsiders from Bell Pottinger who ruin
everything.”
It’s very clear that public
relations practitioners play a vital role in helping all sorts of campaigns
such as presidential election campaigns and also in influencing public’s
perception. However, it happened that the poor service of Bell Pottinger
Campany resulted to a negative impact politically in South Africa, since its
client Oakbay Investments Company which is run by Gupta family, the very same
family that is believed to have good relationship with the African National
Congress president.
I am quite sure that that
Gupta family trusted their PR expertise, and they did not expected them to be
terrified and scared of the threats from the masses of South Africa. Considering professionalism, UK PR Company shouldn’t
have pulled out from its client and leave them undefended because of the
threats they received from public and other political parties, that shouldn’t
have prompted them to relinquish power over their client. But rather to
withstand with and fulfil the actual agreement.
This issue has turned
to being a political dilemma in South Africa and has reached a point where every citizen wants to understand
what exactly was the mission of Gupta Family in South Africa, if it was not for
business?, because vast complaints has been raised which entail Family linked
to corruption in government institutions.
In addition to this, the
establishment of deflection campaign built around social media, (twitter) that
believes to have been designed to manipulate public opinion in terms of
allegations and malicious stories that is regarded to be of a societal concern in
South Africa.
However, all the allegations that include,
state interference and capture, illegal appointment of cabinet ministers, these
definitely raised the standard of political challenge within the country
especially with the opposition parties, began shouting “Gupta must fall’’ every
now and then. Despite the experience Bell Pottinger have, they themselves
should have handle the pressure and criticism that was levelled towards the
Guptas and help rescue Oakbay Investments reputation from its bad image.
Knowing the responsibilities
of the PR Company to its client, I therefore, don’t see the necessity of Bell
Pottinger pulling back its socks rather than sticking to its objectives as a
protector. Despite the fact that Bell pottinger’s founder and other senior
employees left the company, that doesn’t necessitate their sincerity towards
their client in the business perspective.
The unprofessional conduct
of UK PR Company went viral on internet, social media twitter in particular. Although Bell Pottinger had strong relationship
with the President, the campaign of calling for the resignation of President
Zuma was obliged to occur, simple because of the scandals he committed and that
shouldn’t have backward their interest on the family and its business.
To this end, the PR CEO, James Henderson “I do
not care one bit about international criticism being levelled at Bell Pottinger
because of their work for the Guptas”. This sound as a contradiction of their
present action. I therefore consider this quote as a controversial statement
that is full of confusion.
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